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— The Challenge

A carrier transformation. Two bars to clear on every seat.

A Tier 1 carrier ran its transformation through a global implementation partner who held the SOW, and needed specialists across ten platform disciplines at once.

  • The spread: SAP HANA, Oracle, Python, MuleSoft, Java, ML, Cybersecurity, Big Data, AWS, Azure.
  • The constraint: every seat required US Citizenship or Green Card, shrinking an already-niche pool.
  • The need: one supplier to cover the full spread and absorb the flow-down SLAs.
Two bars to clear on every submittal: the implementation partner's and the carrier's. The cadence couldn't slip for either.
— Our Approach

How we delivered: as one supplier, not six.

  • One supplier, ten disciplines.

    Dedicated recruiting pods per discipline under a single contract, delivery lead, and governance cadence.

  • Eligibility verified before submittal.

    Citizenship / Green Card status documented at the top of the funnel, never discovered at offer.

  • A Tier 2 seat, run with Tier 1 discipline.

    Flow-down SLAs run as our own: weekly governance, scorecard reporting, time-to-submit in days.

  • Dual-shore engine, US-eligible placements.

    US + India sourcing follow-the-sun; every placement US-based and authorization-verified.

— The Outcome

What it looked like by the numbers.

15+
Specialists deployed
Engineering + IT · relationship retained for subsequent team builds
90
Days to full team
Across ten niche platform disciplines in parallel
100%
Work-authorization compliance
US Citizen / GC verified before every submittal
0
Late-stage eligibility washouts
No offers lost, no milestones reset on the constraint
“
Most subcontractors hand you resumes. Thunderhawk handed us verified, interview-ready candidates across ten skill sets — and never once made our flow-down SLAs our problem.
Global Client Partner, Telecom Programs Global Implementation Partner

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Building through an implementation partner?

Whether you hold the SOW or the seats sit two tiers down, the flow-down SLAs are the same. Tell us the program, the platforms, and the constraints. We'll tell you whether we're the right supplier.

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