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Robotics line and production analytics in a manufacturing Automation Center of Excellence
Case Study · Manufacturing & Industrial

The workforce backbone of an Automation Center of Excellence.

Three specialist practices for a manufacturer's Automation Center of Excellence. No generalists.

Sector
Manufacturing
Global industrial leader
Engagement
SOW · Multi-track
Contract + Contract-to-Hire
Timeline
Ongoing · multi-track
Three practices in parallel
Scope
CoE · PMO · HR Systems
Three connected practice areas
Result
Platform-deep specialists
Appian · UiPath · ServiceNow · SuccessFactors
— The Challenge

Three talent profiles. One enterprise. No room for generalists.

A global industrial manufacturer was standing up an Automation Center of Excellence: a permanent function to drive automation across the business.

  • The need: three distinct profiles: automation engineers, a PMO discipline, and HR-systems modernization.
  • The environment: asset-intensive manufacturing, reporting into senior US IT leadership.
  • The bar: platform-deep specialists, no generalists.
— Our Approach

Calibrated sourcing across three distinct practices.

  • Three sourcing rubrics, not one.

    Each practice calibrated separately: hands-on Appian and real REST-API integration for the CoE, distinct bars for PMO and HR systems.

  • Platform-specific qualifying questions.

    A structured Appian questionnaire built by our team to separate genuine platform depth from résumé claims.

  • Multi-leader stakeholder management.

    Two senior IT leaders, automation and HR-systems, each managed as a primary stakeholder.

  • Hybrid commercial models.

    Contract where the work is project-bounded; contract-to-hire where the role is permanent but fit needs a runway.

  • Manufacturing context in screening.

    Screened for shared-services KPIs and asset-intensive realities that white-collar generalists miss.

— The Outcome

What the engagement delivered.

3
Practice areas delivered in parallel
Automation CoE, PMO discipline, and HR systems modernization: single workforce partner
5+
Specialized platform stacks supported
Appian, UiPath, ServiceNow, SuccessFactors, ADP, plus ERP and integration tooling
2+
Senior IT leaders engaged directly
Multi-leader stakeholder model with discrete pipelines and cadences
100%
Calibrated screening before submission
Platform-specific qualifying rubrics for every requisition
Three talent profiles, one governance cadence, zero finger-pointing. They ran the program like they owned the outcome — because they did.
Corporate IT Leader Global Industrial Manufacturer

Building a Center of Excellence?

If you're standing up an Automation CoE, scaling a PMO, or running a multi-platform IT modernization program, and you need a workforce partner who can deliver across all three at once, let's talk.