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Engineering team building a healthcare fintech platform
Case Study · Fintech / Consumer Lending

Every function, one partner, one C-suite relationship.

Multiple functions built in parallel for a healthcare fintech, engineering to communications, under a single MCA.

Sector
Fintech · Consumer Lending
Healthcare-focused POS
Engagement
MCA + multi-function
One Master Contractor Agreement
Timeline
Ongoing build-out
First senior placement in weeks
Team Size
Multi-function team
Engineering · risk · credit ops · comms
Result
One contract, every function
Direct line to the C-suite
— The Challenge

A growing fintech, building several functions at once.

A healthcare-focused point-of-sale fintech needed to scale multiple functions in parallel: engineering, risk, operations, and communications.

  • The need: credible candidates across every function, not a separate vendor for each.
  • The constraint: one MCA, one C-suite relationship, no repeated vendor onboarding.
  • The test: not filling the first role but carrying the whole portfolio.
The test was not whether we could fill the first role. It was whether we could carry the whole portfolio without a separate vendor conversation for every role.
— Our Approach

How we built the relationship: one MCA, every workstream.

  • One MCA, signed at the C-suite.

    A single Master Contractor Agreement carrying every workstream, each role scoped under its own addendum.

  • First out of the gate: senior mobile engineering.

    A senior iOS engineer for the consumer app that drives the firm's origination funnel.

  • Carried in parallel: risk, credit ops, comms.

    SVP Loan Servicing, Head of Merchant Risk, and a communications specialist, opened alongside engineering.

  • One relationship, every function.

    A direct line from Thunderhawk leadership to the C-suite. No interposed account manager.

— The Outcome

What the relationship delivers.

1
Contract across every function
One MCA: engineering to communications, no new vendor per role
Weeks
To the first senior placement
Senior mobile engineer live while others were still onboarding
Parallel
Functions built at once, not in sequence
Engineering, risk, credit ops, and comms in flight together
Direct
Line to the C-suite
No interposed account manager. Leadership to leadership
We were scaling several functions at once, and the last thing we needed was a separate vendor for each. One agreement, one point of contact, and credible people across every function — that's what let us keep moving.
Chief Operating Officer Healthcare-Focused Payments Fintech

Building multiple functions at the same time?

Tell us the workstreams, the executive sponsor, and the order of priority. We'll tell you whether we can carry the portfolio, and we'll be honest if we can't.